Agreement with Försäkringskassan
Published: 20 May, 2010
Försäkringskassan has signed an agreement with Know IT regarding development, application management and application maintenance of IT-applications close to operations, called VITS. The agreement runs for two years, with a option for extension of 1 plus 1 year. The deal was made in competition with other frame agreement suppliers.
Know IT has long experience in application management of various systems and will incorporate VITS in its application management concept of active maintenance.
– We strive to continually develop our services to our clients. This agreement means we are investing further into our concept of active maintenance, which will benefit Försäkringskassan, says Pär Nilsson, client manager at Know IT.
Active maintenance is Know IT’s model of proactive application management, which ensures that IT systems develop in step with the clients’ operational goals and strategies. Know IT’s PDCA model (Plan, Do, Check, Act) means that application management is based on meticulous analysis and planning.