Challenge
With 3,400 employees in over 20 countries, one major challenge lay in defining the project and reduce outcome targets to their essence for both intranet and public website. To build support for these while remaining responsive and respectful of the client’s work processes, while also fine tuning working procedures to obtain the greatest possible use from the two platforms.
For example, it was important that employees could quickly begin new collaborations in the form of project sites providing tools such as document and image management, task lists, forums and communications channels. Cooperation across competencies and geographical borders that had previously demanded a great deal of work.
